Contact Us

Do you have any questions regarding our services? You can e-mail us at houseoflaguiole@outlook.com.
We understand that sending an e-mail might be tedious, so we would like to give you some templates to help us both!

E-mail Templates

General Inquiry

If you have a general question about us, the services we provide, or if you feel the other templates do not apply:

Dear House of Laguiole,

I would like to make a general inquiry.
Subject: [subject]

[Try to write your inquiry as detailed as possible, so we can help you the best we can!]

I would love to hear from you soon.

Kind regards,

[name]

Order/ Products

If you have questions about an order you made or products within that order:

Dear House of Laguiole,

I would like to contact you regarding my order or product within that order.

Order number: [order number]
Product: [title of product]

Reason:
[What went right/wrong? Try to explain in detail. Add pictures to provide more context!]

Suggested Resolution:
[What would you like us to do about it?]

I look forward to hearing back from you soon.

Kind regards,

[name]

Complaint

If you have a complaint regarding our products or services:

Dear House of Laguiole,

I would to file a complaint about your services.
The complaint is about: [subject or service]

Complaint:
[complaint with detailed information will help us improve our services].

How House of Laguiole can do better:
[Explain how we can help you and improve our services so it will not happen again]

I look forward to a favourable and positive response from your side.

Kind regards,

[name]

Contact information